FIBERLINK

Fiberlink Connectivity Services allow mobile employees to connect to the Internet and corporate networks from around the globe, quickly and easily, while giving administrators control over connection policies, networking costs and security.

The Simplest End User Experience

Fiberlink Connectivity Services provide access to all types of mobile and remote network connections.

Fiberlink’s Extend360 Agent detects all available connectivity options within range. Mobile employees can choose any available and authorized connection type. The agent automatically launches VPN clients, establishes connections, forwards employee authentication credentials, and takes other steps defined by the system administrator.

Fiberlink’s software reduces support and training costs and increases employee satisfaction and productivity by making connectivity as easy as it can be for mobile employees.

A Global Virtual Network

Fiberlink Connectivity Services provide an aggregated virtual network that allows mobile systems to connect to the Internet through 65,000 access points in more than 150 countries.

Fiberlink provides connectivity through agreements with:

• Tier 1 ISPs
• DSL and cable service providers
• Hotel broadband service providers
• WiFi hotspot service providers
• Cellular and other wireless carriers

Mobile employees get a choice of connectivity types across the globe.

Broad Coverage for Every Network Type

Fiberlink provides access to more than 65,000 and growing Wi-Fi hot spots – in coffee shops, airports, Internet cafes, and other public locations throughout the world.

Mobile employees can connect to 2.5G and 3G wide-area wireless networks from more than 90 global carriers. Over 65 data card models are supported.

Hotel Broadband services allow employees to connect securely from rooms in more than 500 hotels worldwide

For Dial-up and ISDN, access points around the globe allow employees to make local connections quickly, securely and economically.

Integration with Your Wireless Networks

Fiberlink’s ExtendAccess™ service allows enterprises to integrate their own WiFi access points and previously-contracted third-party hotspots and wireless networks into Fiberlink Connectivity Services. Then mobile employees can employ a single connectivity client to access both customer-provided wireless networks and Fiberlink’s global virtual network.

Integrated Security

Fiberlink integrates connectivity and Fiberlink Security Services to ensure that remote access is always secure access.

Simplified Management, Lower Costs

Fiberlink’s administrative tools and global virtual network simplify the management of connectivity services, increase reliability, reduce administrative costs, and decrease fees to network service providers. With Fiberlink Connectivity Services, network administrators no longer need to perform tasks such as:

• Negotiating agreements with multiple service providers around the world.
• Installing connectivity clients on remote systems.
• Updating mobile computers with new connectivity options and policies
• Tracking costs from several network carriers.

Organizations receive a single monthly bill, and can choose between a range of usage-based, pooled and flat-rate plans. This makes it easy to reduce networking expenses while tracking and comparing costs across connectivity service providers.

Detailed Reporting

The Extend360 Management Center includes a web-based portal and centralized reporting that provide visibility into connection and cost data across the enterprise.

Reports on connection and networking data allow administrators to monitor and measure the connection history of remote computers, troubleshoot connection difficulties, and analyze usage across different employee and transport types.

Reports on network usage and costs help administrators track and analyze connectivity expenses, identify high-cost practices, and determine what rate plans are most cost-effective for each employee group.

Increased Reliability

With Fiberlink Connectivity Services, mobile employees have a better chance of making network connections on the first attempt.

Fiberlink’s technology has been tested by over 1,000,000 users in more than 700 global companies. In addition, Fiberlink is in regular contact with its network of ISPs, Wi-Fi and hotel broadband service providers and cellular carriers. Information about new access points and network problems are captured and quickly distributed to all mobile devices.

Lower Networking Costs

Fiberlink Connectivity Services reduce the cost of managing and supporting mobile employees by simplifying administration, improving reliability, and providing consolidated billing and reporting.

Customers also enjoy the benefit of quantity discounts and flexible rate plans that Fiberlink has negotiated with its service providers. Enterprises can choose from a range of usage-based and flat-rate rate plans for dial-up, WiFi, Hotel Broadband, PHS, and wide-area wireless connectivity.