Continental Airlines Flies to Success with Fiberlink's Remote Access Solutions

With over 1,500 mobile users, remote access is crucial to all facets of Continental's operations including: city ticket offices, corporate headquarters, outside sales, and various other types of support operations areas.

Challenge:
With over 1,500 mobile users, remote access is crucial to all facets of Continental's operations including: city ticket offices, corporate headquarters, outside sales, and various other types of support operations areas. As Continental's remote access needs proliferated from dial to broadband to wireless and security risks continued to grow, so did the complexities of managing its mobile workforce.

Solution:
Continental realized they needed to find a 'one-click' remote access solution that would improve productivity, safeguard confidentiality, reduce costs - and would be easy to manage. So it chose Fiberlink's software-based client to ensure the integrity and security of its corporate network, to enable simple management of usage, performance and billing, and to provide its employees with a robust and cost effective solution.

Results:
Continental has been able to reap enormous cost savings, reducing its cost of remote access by over 50 percent. They simultaneously achieved their goals of providing their employees integrated multiple access technologies, and adding multiple layers of security to their remote access solution.

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